Vertex Outbound LLC Terms of Service

These Terms of Service (“Terms”) govern your use of the Vertex Outbound LLC website and services. By accessing or using our website and services, you agree to these Terms.

Use of Services

Vertex Outbound LLC provides customer communication and support services. By using our website, you agree to provide accurate information and to use our services only for lawful purposes.

We reserve the right to modify, suspend, or discontinue any service without notice.

SMS Messaging Program

Program Description

Vertex Outbound LLC offers an SMS messaging program that provides customers with service-related communications including:

Account notifications

Service updates

Appointment reminders

Customer support alerts

Messages are only sent to individuals who have provided prior consent.

Message Frequency

Message frequency varies depending on customer interaction and service needs.

Message and Data Rates

Message and data rates may apply for messages sent to you from us and to us from you. Contact your wireless provider for details regarding your messaging plan.

Opt-Out Instructions

You may cancel SMS communications at any time by replying STOP to any message. After sending STOP, you will receive confirmation of your unsubscribe status and will no longer receive SMS messages.

Rejoining Instructions

To rejoin the SMS program after opting out, you may submit your information through the original opt-in method used or contact our support team to request re-enrollment.

Help Instructions

If you experience issues with the messaging program, reply HELP for assistance or contact us using the information provided below.

Carrier Liability Disclaimer

Mobile carriers are not liable for delayed or undelivered messages.

Privacy

Your privacy is important to us. Please review our Privacy Policy for details on how we collect and use information:

Privacy Policy: https://vertexoutbound.com/privacy-policy

Website Use and Security

You agree not to misuse the website or attempt unauthorized access to systems or data. We implement reasonable safeguards but cannot guarantee complete security of internet transmissions.

Cookies

Our website may use cookies and similar technologies to enhance user experience and improve website functionality. You may disable cookies in your browser settings.

Limitation of Liability

Vertex Outbound LLC shall not be liable for any indirect, incidental, or consequential damages resulting from the use or inability to use our services.

Eligibility

You must be at least eighteen (18) years of age to use this website or to opt in to receive SMS communications from Vertex Outbound LLC. By using our services or submitting your information, you represent and confirm that you meet this age requirement.

Changes to Terms

We may update these Terms periodically. Updates will be posted on this page with a revised effective date.

Contact Information

Vertex Outbound LLC
Email: [email protected]
Website: https://vertexoutbound.com