Vertex Outbound LLC Privacy Policy

Vertex Outbound LLC (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website and use our services.

Information We Collect

We may collect the following types of information:

Personal Information

Information you voluntarily provide, including:

Name

Email address

Phone number

Any details submitted through website forms

Usage Information

We may automatically collect certain technical data when you visit our website, such as:

IP address

Browser type

Device information

Pages visited

Date and time of visit

SMS Communications & Consent

We may collect your mobile phone number when you voluntarily submit it through forms on our website or other consent-based methods. By providing your phone number and opting in, you consent to receive SMS messages related to account notifications, service updates, appointment reminders, and customer support communications.

Message frequency may vary. Message and data rates may apply depending on your mobile carrier and plan.

You may opt out of SMS communications at any time by replying STOP to any message received. After opting out, you will no longer receive SMS communications unless you opt in again.

For assistance, reply HELP or contact us directly using the information provided on this website.

We do not sell, rent, or share mobile phone numbers with third parties or affiliates for marketing or promotional purposes. Mobile information is used solely for the purpose of providing requested communications and services.

How We Use Your Information

We use collected information to:

Provide and maintain our services

Respond to inquiries and customer support requests

Send service-related communications

Send SMS messages if you have opted in

Improve website performance and user experience

SMS communications may include account notifications, service updates, appointment reminders, and support alerts.

Message frequency may vary. Message and data rates may apply.

You may opt out of SMS messages at any time by replying STOP. For assistance, reply HELP.

SMS and Mobile Information Policy

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Text messaging originator opt-in data and consent will not be shared with any third parties, except for aggregators and providers of the Text Message services.

Data Protection

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information. While we strive to protect your data, no method of electronic transmission or storage is completely secure.

Cookies

Our website may use cookies and similar technologies to improve user experience and analyze website performance. You may adjust your browser settings to disable cookies; however, some features of the website may not function properly.

Information Access and Control

You may:

Request access to your personal information

Request correction of inaccurate information

Opt out of marketing communications

To make a request, contact us using the information below.

Policy Updates

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

Contact Information

Vertex Outbound LLC
Email: [email protected]
Website: https://vertexoutbound.com